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Responsive Service Desk
For customers on a support contract, our friendly team is here at the end of the phone, or e-mail, to help you and your end users with IT support issues. Be it "how do I?", workstation, laptop, server, , cloud, network or broadband issues. We are here to help.
Our Network Managment Centre ensures all your systems are working, reliable and productive
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Monitoring your systems
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Managing Patching
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Managing Antivirus
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Responding as appropriate to any alerts and issues
Proactive IT Management
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Managing backups
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Regular test restores
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Offsite backup
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Disaster Recovery
Backup and Disaster Recovery
Third party and Cloud Services
We'll manage or work with your 3rd party and cloud service providers including:
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Office 365
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BT and other ISPs
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Telecom providers
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Sage
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IRIS
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Line of business application vendors
IT Strategy and direction
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We canl provide you with your own dedicated part-time IT Director
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Use our Virtual IT Director service to give you board input to ensure that IT enables the growth of your business
Projects
From managing the install of new workstations to users; installing a single server; through to a full upgrade of your server and network infrastructure, across multiple sites and with resilient SAN infrastructure and multi-site VPNs, we can supply the technology and project manage the implementation whilst ensuring that your staff can keep working effectively.