

Enabling your success, efficiency, and security, through IT
We are the “Outsourced IT department” of choice for quality SMEs in Cambridgeshire providing IT support and enabling our customers to succeed with efficiency and security, through the effective use of their IT systems.
Our team works collaboratively with our customers, adapting and taking responsibility as appropriate, to be supportive of our customers as appropriate for each customer. Ultimately, our customers tend to sum this up as "We care".
We deliver across 4 themes:
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Day to day responsive IT support helpdesk to ensure our customers’ team get answers and support quickly when they need it
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Proactive IT management “your own part-time IT manager” to ensure all systems are working, reliable and productive, aiming for zero support tickets that could have been prevented by proactive management
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Expertise and capacity to deliver the IT projects our customers need, when they need them
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IT strategy and direction to enable our customers to use their IT to power their growth and gain competitive advantage - “your own part time IT director”
We deliver these through our caring, technically knowledgeable, and friendly IT team, that enjoy their roles, are valued and rewarded for the work they do, applying our core values every day, enabling our customers to succeed by making the best use of their IT.
Our offices are equidistant between both the cities of Cambridge and Peterborough, near to Huntingdon, we are ideally placed to serve our customer base with IT support across Cambridgeshire, and neighbouring counties.
Our Services
Responsive Service Desk
For customers on a support contract, our friendly team is here at the end of the phone, or e-mail, to help you and your end users with IT support issues. Be it a "how do I?" across workstation, laptop, cloud, server, network or broadband issues. We are here to help.
Proactive
IT Management
Our Network Operations Centre ensures all your systems are working, are reliable and productive
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Monitoring your systems
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Managing Patching
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Managing Antivirus
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Responding as appropriate to any alerts and issues
Backup and Disaster Recovery
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Managed backups
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Regular test restores
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Offsite backups
- Disaster Recovery
- On Premise Servers
- Azure Servers
- Microsoft 365 backups
Third party and Cloud Services
We will manage or work with your 3rd party and cloud service providers including:
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Microsoft 365
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BT and other ISPs
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Telecoms providers
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Sage & other accounting platforms
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Line of business application vendors
IT Strategy and direction
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We can provide you with your own dedicated part-time IT manager
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Use our Virtual IT Director service to give you board input to ensure that IT enables the growth of your business
Projects
From managing the install of new workstations to users; installing a single server; through to a full upgrade of your cloud and network infrastructure, across multiple sites and with resilient SAN infrastructure and multi-site VPNs, we can supply the technology and project manage the implementation
